Straight answers to specific questions.

Ordering a custom cake

• How many days in advance do I need to order?

  Most birthday orders we can turn around in 2–4 days. Weddings need 7–10 days because of tastings and design. Festival weeks book out a fortnight in advance: Diwali, Pongal, Christmas, Eid.

• How big a cake should I order?

  A 1 kg cake feeds 10–12 people comfortably. 2 kg serves 18–22. For a wedding, count one slice per guest plus 10%. We will say if a size feels off.

• How does the design process work?

  After your enquiry, a cake artist will chat on WhatsApp. They will ask about the person, the occasion, the room. They will share two or three direction options before any quoting. No payment until the design is locked.

• Can you copy a cake from Instagram?

  We do not copy. We will look at the reference, ask why you like it, and design something better suited to your occasion. We are honest about what is possible in the lead time you have.

• When do I pay?

  For custom cakes, we collect a 30% deposit once the design is confirmed on WhatsApp. Balance on delivery. We use Cashfree for cards, UPI, netbanking.

Delivery and timing

• Do you deliver across Chennai?

  Same-day delivery across central Chennai for orders placed before 11am. Next-day for OMR and ECR. Two-hour windows you pick.

• Do you deliver across Hyderabad?

  Same-day across Hafeezpet, Madhapur, Kondapur, Gachibowli, and Hitec City. Other neighbourhoods are next-day. Our delivery partners cover up to 150 km from the Hafeezpet kitchen.

• Can the cake survive the heat?

  All our buttercreams are formulated for 38°C+ Chennai summers. The driver carries an insulated bag. The cake is set on a stable surface before the driver leaves.

• Can I collect myself?

  Yes. Pickup is free. The kitchen address is in your confirmation message and on the city page.

Flavour and dietary

• What is the difference between fondant and buttercream?

  Fondant lasts longer, holds detail, looks smoother. Buttercream tastes lighter and more natural. Pick what matters more for your occasion. Most birthday cakes do well in buttercream; most weddings benefit from a fondant outer with buttercream interior.

• Do you do eggless cakes?

  Yes. Every flavour we offer has an eggless variant. Tell us in the enquiry.

• Do you handle nut allergies?

  Yes. We deep-clean the workbench for nut-free orders, and bake them in a separate session. Mention it in the enquiry so we plan the morning around it.

• Do you do vegan and gluten-free?

  Vegan: yes. Gluten-free: yes, with a 48-hour notice. The studio is not a dedicated gluten-free facility, so we cannot guarantee zero trace.

Baking classes

• Do I need any experience to attend a baking class?

  No. We've taught complete beginners every week for six years. The pacing is set to the slowest pair in the room.

• What do I take home?

  A 1 kg cake you piped yourself (or 2 kg, for the Couples class). Printed recipe card. Photos of your bake. An apron is optional to buy.

• What does the deposit cover?

  30% of the class price. Balance on the day. Free cancellation up to 48 hours before. After that, deposit is transferable within 60 days.

• Can I gift a class?

  Yes. We send a printed gift card by post the next day. Recipient picks the date.

Price and value

• How much does a 1 kg cake cost?

  1 kg custom cakes start at ₹990 for a simple single-tier buttercream finish. Detailed piping or fondant adds ₹400–₹1,200. Average 1 kg birthday cake in Chennai or Hyderabad lands at ₹1,400 to ₹1,800.

• How much does a wedding cake cost?

  A 3-tier 4 kg cake feeding 60 guests starts at ₹9,500. A 4-tier 10 kg cake for 200 guests starts at ₹19,000. Full sugar-flower work runs ₹24,000+. Includes venue delivery and on-site assembly.

• Is GST included in the price?

  Yes. Every price you see is GST-inclusive. The GST invoice is sent to your email after payment.

• Is there a delivery fee?

  Free delivery on orders ₹1,500 and above within standard pincodes. ₹150 below ₹1,500. Express slots add ₹200 over the standard fee. Pickup from the kitchen is always free.

• Do you offer discounts?

  We don't run sales on custom cakes. Bulk orders for corporate (50+ guests) get a tiered discount of 5–10%.

About our ingredients

• What kind of butter and eggs do you use?

  Hatsun unsalted butter for everything. Eggs are from a Coimbatore farm we audit twice a year. Eggless cakes use yogurt, condensed milk or flax-seed paste depending on the sponge.

• Where do your vanilla beans come from?

  Madagascar via a Coonoor importer who sources fresh annual stock. We don't use vanilla extract.

• Are your sugars unrefined?

  Caster sugar for sponges, jaggery for select traditional flavours like cardamom honey. Icing sugar is standard refined.

• Do you do diabetic-friendly cakes?

  Yes, with about 40% less sugar. Texture is slightly different but still celebratory. Need 48 hours notice.

Express, urgent & last-minute

• Can I order a cake in 60 minutes?

  Yes, with Little cakes, delivered. Chennai delivers within 60 minutes across Anna Nagar, T. Nagar, Adyar, Velachery, and nearby pincodes (cut-off 6 pm). The same designs can also be scheduled for any future date if you don't need it today. Hyderabad launching soon. Browse /chennai/express.

• What's the cheapest urgent cake?

  Express brownies and 500g cakes start at ₹650. Add ₹200 for the express slot.

• Can you bake a custom cake same-day?

  Simple flavours yes, complex designs no. WhatsApp the brief and we'll check the schedule.

• What if I need a cake at midnight?

  Our delivery windows are 9am–9pm. For pre-booked midnight surprises, we deliver to your home before 9pm with refrigeration instructions for cutting at midnight.